Privacy Policy
Last Updated: August 24, 2026
At Core Strength Wichita, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use and protect it, how information may be shared with service providers, and how you can request deletion of your information.
This Privacy Policy applies to information collected through the Core Strength Wichita website, our mobile application, our client management and scheduling systems, and other interactions you have with Core Strength Wichita.
Our Commitment to Privacy
We do not sell or rent your personal information to third parties.
We collect and use personal information only as reasonably necessary to operate our studio, provide Pilates and fitness services, manage client accounts and appointments, process payments, communicate with clients, and provide and improve our website and mobile application.
We take reasonable administrative, technical, and physical measures to protect the personal information we maintain from unauthorized access, use, alteration, or disclosure.
Information We Collect
Depending on how you interact with Core Strength Wichita, we may collect the following types of information:
Information You Provide to Us
This may include:
First and last name
Email address
Phone number
Mailing address
Date of birth
Emergency contact information
Health, medical, injury, or physical-condition information that you voluntarily provide to us for purposes of participating in Pilates, fitness, or wellness services
Fitness goals and relevant information about your physical limitations or needs
Information provided through health questionnaires, PAR-Q forms, contracts, waivers, and other client forms
Appointment, class, attendance, and membership information
Communications you have with Core Strength Wichita
Information necessary to process payments
We generally do not collect photographs of clients. If a photograph is used for marketing or promotional purposes, we will obtain appropriate permission before using it.
Payment Information
Payments are processed through our third-party payment and client management systems.
When you provide payment card information, it may be securely stored by our payment processing and client management providers so that we can process future purchases, recurring payments, or other authorized transactions.
Core Strength Wichita staff do not have access to or the ability to view your full credit or debit card number. Our staff may have access to limited payment information, such as the card type and last four digits of the card.
We do not store full payment card information directly in our own systems outside of the secure payment processing and client management services we use to operate the studio.
Information Collected Automatically
When you use our website or mobile application, certain technical information may be collected automatically by the services that operate those platforms. This may include information such as device or browser information, usage information, and other technical information necessary for the website or application to function.
Our website is hosted through Squarespace and may use Squarespace's standard analytics and related technologies. These technologies may use cookies or similar tools to help us understand how visitors use our website and improve its functionality.
We do not intentionally use our website to collect sensitive personal information through tracking technologies.
How We Use Your Information
We may use the information we collect to:
Create and maintain your client account
Schedule and manage classes, appointments, and sessions
Provide Pilates, fitness, and wellness services
Understand relevant health, injury, physical-condition, and fitness information that you voluntarily provide so that we can appropriately provide services
Process payments and manage billing
Maintain contracts, waivers, and other required client records
Communicate with you about your appointments, account, classes, memberships, payments, or other matters relating directly to your services
Send studio news, newsletters, promotions, and other marketing communications when you have elected to receive them
Respond to questions, requests, or customer service inquiries
Maintain and improve our website, application, and services
Protect the security and integrity of our systems
Comply with applicable legal and business requirements
We do not use or share your personal information for purposes unrelated to those described in this Privacy Policy without providing appropriate notice or obtaining consent when required.
Communications and Marketing
Core Strength Wichita may communicate with clients by email or text message regarding appointments, account issues, classes, studio news, or other matters related to services.
We may also send marketing emails and newsletters.
Marketing emails include an unsubscribe option. You may unsubscribe from marketing communications at any time by using the unsubscribe link provided at the bottom of our emails.
Please note that unsubscribing from marketing communications does not necessarily prevent us from contacting you about matters directly related to your account, appointments, payments, or services.
Our Mobile Application
Core Strength Wichita offers a mobile application that allows clients to access services and manage aspects of their client account.
The application may provide access to information such as:
Client profile information
Class and appointment information
Membership or package information
Account and payment information
Studio communications
Contracts and waivers
Other information necessary to provide and manage Core Strength Wichita services
The information available through the application is maintained through our client management system and is subject to this Privacy Policy.
Apple and Google may also collect certain information as part of operating their respective app stores and mobile operating systems. Their collection and use of information is governed by their respective privacy policies.
Third-Party Service Providers
Core Strength Wichita uses certain third-party service providers to operate our business and provide services to clients.
My Best Studio
We use My Best Studio Inc. as our client management and studio management software provider. My Best Studio helps us manage client accounts, scheduling, bookings, payments, contracts, waivers, and related studio administration. It also provides the technology supporting the Core Strength Wichita mobile application.
Information you provide to Core Strength Wichita may therefore be stored and processed through My Best Studio's systems in order for us to provide our services.
My Best Studio may have access to information as necessary to provide, maintain, secure, troubleshoot, and support its services. For example, its support personnel may access account information when necessary to respond to a support request.
We expect our service providers to use and protect client information appropriately and only as necessary to provide their services to us.
Other Services
We may use other third-party services for limited business purposes, including:
Squarespace, which hosts our website and may provide website analytics and related functionality
Canva, which we use to create graphics and marketing materials
Meta platforms, including Facebook and Instagram, for marketing and communication purposes
Payment processors and other service providers necessary to process transactions and operate our business
We do not intentionally provide client health, payment, or other confidential client information to Canva, Facebook, Instagram, or other marketing platforms for advertising purposes.
If a client photograph is used in marketing materials, appropriate permission will be obtained before the photograph is used.
Data Retention
We retain client information for as long as reasonably necessary to provide our services, maintain client accounts, administer our business, comply with legal or accounting requirements, resolve disputes, and protect our legitimate business interests.
For clients actively doing business with Core Strength Wichita, client information will be retained digitally throughout the period in which the client maintains an active relationship with the studio.
Client data may be deleted when either of the following occurs:
The client submits a written request for their information to be deleted; or
The client uses the "Remove My Account" option available under My Profile in the Core Strength Wichita mobile application.
When an account deletion request is received, we will take reasonable steps to delete the client's account and associated personal information that we are not required or permitted to retain.
Certain information may need to be retained after an account is deleted when necessary for legitimate business purposes or to comply with legal, tax, accounting, payment-processing, fraud-prevention, or other legal obligations. Where information must be retained, we will limit its use to the purpose for which it is retained.
Requesting Deletion of Your Information
Clients may request deletion of their personal information by:
Using the "Remove My Account" option under My Profile in the Core Strength Wichita mobile application; or
Submitting a written request to Core Strength Wichita at info@corestrengthwichita.com.
We may need to verify your identity before processing a deletion request.
If you use the in-app "Remove My Account" feature, the request will be processed through our client management system. Some information may remain temporarily in system backups or may need to be retained for legal, accounting, payment, or other legitimate business purposes.
If Core Strength Wichita Stops Using My Best Studio
If Core Strength Wichita stops working with My Best Studio Inc., the Core Strength Wichita mobile application will be removed from the Apple App Store and Google Play Store upon request.
The Core Strength Wichita studio account and associated client data maintained by My Best Studio will be removed and deleted after a period of three (3) months, subject to any information that must be retained for legal, accounting, payment-processing, or other legitimate business purposes.
Data Security
We take reasonable steps to protect the personal information we collect and maintain.
These measures include limiting access to client information to authorized Core Strength Wichita staff who need the information to perform their responsibilities and using established third-party service providers to help maintain and secure our systems.
No method of transmitting or storing information electronically can be guaranteed to be completely secure. While we take reasonable measures to protect your information, we cannot guarantee absolute security.
If we become aware of a security incident involving personal information, we will respond in accordance with applicable law and our internal procedures.
Access to Client Information
Access to client information is limited to authorized Core Strength Wichita staff who need access to perform their job responsibilities.
Our client management and application provider, My Best Studio Inc., may also have access to information as necessary to provide its services, maintain the platform, troubleshoot issues, or respond to support requests.
We do not authorize unrelated individuals or businesses to access client information.
Children's Privacy
Core Strength Wichita primarily provides services to adults. In the limited circumstances in which a minor has an account, a parent or legal guardian must provide permission and complete the required agreements or waivers on the minor's behalf.
We do not knowingly collect personal information from children without the appropriate involvement and permission of a parent or legal guardian.
Your Privacy Choices
You may:
Request access to or correction of information we maintain about you
Request deletion of your account and personal information
Unsubscribe from marketing emails
Contact us with questions about how your information is collected or used
Some information may need to be retained for legitimate business or legal purposes even after a deletion request.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, legal requirements, or privacy practices.
When we make changes, we will update the Last Updated date at the top of this policy. We encourage you to review this page periodically for the most current information about our privacy practices.
How to Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Core Strength Wichita
Email: info@corestrengthwichita.com
We will make reasonable efforts to respond to privacy-related requests in a timely manner.